Medical Assistants’ Perspectives from the Ground: Team-Based Patient Care

On February 20th, NYHealth hosted a webinar on Medical Assistants (MAs) as one of the fastest-growing health care professions. They are key members of primary care teams who take medical histories, measure vital signs, prepare patients for exams, and more. Care teams that better utilize MAs often see improvements in patients’ health outcomes, better quality and efficiency of care, and reductions in provider strain and burnout.

New York is currently considering a policy to allow MAs to vaccinate patients under clinician supervision, like every other state in the country. Now presents an opportunity to hear from MAs directly about their day-to-day work supporting patient care, perspectives on unmet needs, and ideas about the expanded roles MAs can play on care teams.

Speakers were:

• Phylisha Worthington, Medical Assistant, Universal Primary Care in Western New York
• Estefany Rodriguez, Medical Assistant, Open Door Family Medical Center

Watch the webinar recording here.