Establishing a Universal Direct Care Workforce Model Outcomes for Long-Term Care Clients

Direct care workers—personal care aides, home health aides, and nursing assistants—provide in-home care and personal assistance to older adults and those living with disabilities or other chronic conditions. There are more than 650,000 direct care workers in New York State, nearly 90% of whom are women and/or people of color, and 60% of whom are immigrants. The State is estimated to need close to 200,000 more of these workers over the next 10 years. Demand is largely driven by New York’s increasing older adult population, with the number of New Yorkers ages 65 and older projected to grow from 3.2 million in 2020 to 5.3 million by 2030.  In 2025, NYHealth awarded the Paraprofessional Healthcare Institute, Inc. (PHI) a grant to improve the health of New York’s long-term care clients, boost retention and recruitment rates among workers, control health care costs, and advance equity. 

Under this grant, PHI will implement and evaluate a direct care worker demonstration program. PHI has secured partnerships with three major New York City-based licensed home care services agencies as demonstration sites: the Jewish Association Serving the Aging, Selfhelp Community Services, and Sunnyside Community Services. With these partners and significant co-funding, PHI will test the model. PHI and home care agency staff will develop work protocols and new competencies to train staff. It will implement the universal worker model at all partnered home care agencies and facilitate trainings with agency managers. PHI document data and develop a report and policy recommendations to scale the model across the State. 

New York State Department of Health AIDS Institute (fiscal sponsor: Health Research, Inc.)

The opioid epidemic continues to ravage the nation and New York. The drug-related death rate in New York State has escalated over the past two decades. More than 6,300 New Yorkers are estimated to have died of overdoses in 2022, with a disproportionate impact in communities of color and rural counties. Public health and law enforcement agencies are challenged to stay one step ahead; historically, the State has relied on toxicology reports produced after a death. While this is important data, it is collected too late to save lives. One element of harm reduction is drug checking, which tests drugs for contaminants and allows users to avoid them altogether or make informed decisions to reduce potential harm. In 2025, NYHealth awarded the New York State Department of Health AIDS Institute a grant to support community-based sites to test drug samples for toxic additives and provide harm reduction interventions to hard-to-reach people who use drugs. 

Under this grant, ODUH will work with harm reduction programs, and train messengers and peer navigators to integrate on-site drug testing and implement off-site testing. It will increase harm reduction services to marginalized communities by strengthening ties to local service providers and positioning peer navigators. ODUH will conduct real-time surveillance of the local drug supply, analyze anonymized drug samples sent to the State’s surveillance site, and disseminate findings. ODUH will also create a public-facing dashboard to inform the public about drug alerts.  

Birth Control Advocates of New York, dba New York Birth Control Access Project

Comprehensive reproductive health care includes readily available birth control options for individuals who want and need it. But more than 1.2 million New Yorkers live in areas without sufficient capacity to meet the needs of people eligible for publicly funded contraception. There are 4,800 pharmacies in New York, and almost 90% of New Yorkers live within 5 miles of one. In 2023, New York signed the Birth Control Access Act into law, enabling pharmacies to serve as one-stop shops for patients who need to renew oral contraceptives. However, a policy is only as good as its implementation, and uptake has been slow in New York, too; fewer than 100 pharmacists in New York have enrolled in the State-sponsored training required to participate. In 2025, NYHealth awarded the New York Birth Control Access Project (NYBCAP) a grant to offer technical assistance and support to pharmacists to dispense oral contraception and improve reproductive health access in high-need areas of the State. 

Under this grant, NYBCAP will launch the first phase of its “Pharmacy Access to Contraception: Technical Assistance (TA) Program”. It will partner with the Pharmacist Society of the State of New York and the American Pharmacists Association to reach pharmacies. It will also partner with pharmacy advisors and the New York State Department of Health to develop a toolkit and provide TA to pharmacists and independent pharmacies. It will conduct outreach to enroll pharmacists in the TA program; provide technical support; collect self-assessment surveys and use findings to evaluate the progress for potential replication.  

New York State Association of County Health Officials

New York’s rural counties face unique challenges: declining and aging populations; increasing hospital closures; shrinking labor forces and shortages of health care providers; and limited infrastructure. These issues are compounded by stagnant reimbursement rates, restrictive funding, and administrative barriers. County health departments play an essential role in addressing these challenges , but remain underfunded, understaffed, and burdened by leadership transitions. n 2024, NYHealth awarded a grant to the New York State Association of County Health Officials (NYSACHO) to equip rural county health departments with the tools and resources needed to address critical rural health challenges. 

Under this grant, NYSACHO will help local leaders take action on a pressing issue of their choice. It will provide tailored technical assistance and communications training to engage local decisionmakers and convey their needs and requests effectively; develop an online repository of public health resources; provide technical assistance and coaching to support succession planning; and integrate annual “enumeration report” learnings into rural-focused recommendations. NYSACHO will also partner with the New York State Department of Health and the New York State Association of Counties to advance key recommendations.  

New York State Association for Rural Health

Forty-four of New York State’s sixty-two counties are classified as fully or partially rural. Rural communities face unique challenges: declining and aging populations; increasing hospital closures; shrinking labor forces and shortages of health care providers; and limited infrastructure. Most recently, stagnant State reimbursement, funding eligibility restrictions, and administrative barriers have inhibited the growth of rural health infrastructure. Rural health networks play an essential role in addressing these challenges by leveraging community assets and tailoring responses to local needs. Despite their critical roles, these institutions are underfunded and are hampered by staff shortages and leadership transitions. In 2024, NYHealth awarded New York State Association for Rural Health (NYSARH) a grant to provide rural health networks with the tools and resources they need to respond to pressing rural health challenges. 

Under this grant, NYSARH will organize activities around the pressing issue of mental health access in rural communities. First, NYSARH will compile a rural health needs assessment report,synthesizing mental health information from 44 rural counties to gain an understanding of rural needs, assets, and disparities. It will then collaborate with up to 12 rural health networks and community-based organizations to elicit feedback on the assessment findings and to inform a shared action plan and advocacy activities.  

Delphi Rise

There is an enduring mental health crisis among youth and young adults in New York State and across the country. One in five young people had at least one major depressive episode in the past year. Between 2021 and 2023, there were small improvements in the number of young people who felt persistently sad or hopeless, but disparities persist for young people of color and LGBTQ youth. Nearly two-thirds of teens who experience mental health challenges don’t seek help; those who do seek help face barriers. Throughout New York, families are on waitlists for weeks, months, or longer because of inadequate coverage and reimbursement rates, high out-of-pocket costs, and insufficient provider networks. Close to 40 of New York’s 62 counties are fully designated as mental health shortage areas. In 2024, NYHealth awarded Delphi Rise a grant to launch a culturally-tailored Youth Mental Health First Aid initiative to support young people of color in Wayne County and neighboring rural counties. NYHealth is also supporting complementary initiatives with the New York State YMCA Foundation and the Citizens’ Committee for Children of New York. 

Under this grant, Delphi Rise will collaborate with the Wayne County Partnership—a regional consortium of more than 48 government agencies, community-based organizations, and school districts—to expand Youth Mental Health First Aid. Delphi Rise will recruit trusted community members of color and members of other marginalized groups; those credible messengers will in turn train 150 additional community members to become mental health first aiders. Delphi Rise will also partner with school districts and community organizations to refine and implement the training curriculum; disseminate key findings; and share best practices. 

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