Public Health Solutions
Expanding Health Care Coverage
July 2009 – April 2011DOWNLOAD FULL REPORT
Approximately one million New Yorkers are estimated to be eligible for public health insurance but are not enrolled.
To help reach these people, New York State designates a network of “facilitated enrollers” (FEs) to identify and assist eligible individuals with signing up for public health insurance programs such as Medicaid, Child Health Plus, and Family Health Plus. Public Health Solutions (PHS) has been an FE since 2001 and is active in Kings County, New York County, and Queens County. Until recently, FEs had to rely on an entirely paper-based process that is time-consuming, error-prone, and redundant. For this grant, PHS was able to fully implement an electronic application process. As a result, the number of daily applications completed per FE increased from 4.8 to 5.9—a 24% increase.