Chinatown Diabetes ACTION (Accelerating Collaboration To Improve Health Outcomes Now)

Improving Diabetes Prevention and Management

Grantee Name

Charles B. Wang Community Health Center

Funding Area

Improving Diabetes Prevention and Management

Publication Date

January 2012

Grant Amount

$230,000

Grant Date:

January 1, 2008–December 31, 2009

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Diabetes is a growing epidemic. In New York, the prevalence rate is higher in Asian communities, particularly among adults born in South Asia.

With proper management, diabetes can be controlled; however, medically underserved and disadvantaged groups, such as Asian Americans, often have difficulty managing the disease.

In January 2008, NYHealth awarded Charles B. Wang Community Health Center (CBW) a grant to form the Chinatown Diabetes Accelerating Collaboration to Improve Health Outcomes Now (ACTION) initiative to further improve care for patients with diabetes. This initiative allowed CBW to build a foundation for continued sustainability of diabetes management activities. NYHealth funded this project through its 2007 Setting the Standard: Advancing Best Practices in Diabetes Management request for proposals.

Outcomes and Lessons Learned

Improved workflow, increased productivity, and enhanced communication between patients and the care manager through advanced use of its EMR and addressing quality improvement with a systemwide approach;
Created a diabetes registry, a diabetes management flowsheet, and certified diabetes educator encounter forms within the EMR for continuous tracking of patients in need of diabetes services;
Hosted focus groups to understand and better address the impact of Chinese culture on diabetes care and self-management;
Established a diabetes education and self-care skills support group using a curriculum based on the ADA guidelines for diabetes care;
Received ADA certification so that visits to a certified diabetes educator are now billable events; and
Achieved National Committee for Quality Assurance patient-centered medical home certification, which enhanced its Medicaid Managed Care rates.

Read the report associated with this grant, “Setting the Standard: A Foundation Initiative to Achieve Best Practices in Diabetes Management.”

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