Empowering Health Care Consumers Conference Scholarship
April 8, 2019
In a state as large as New York, a steady stream of smart, innovative work is coming from NYHealth grantees and non-grantees alike that is relevant to NYHealth’s priority areas of Building Healthy Communities and Empowering Health Care Consumers and its focus area on Veterans’ Health. These organizations should be elevating their work and informing key stakeholders at regional, statewide, and national conferences, meetings, and other convenings. Yet, because of a lack of resources, they are often unable to do so. To address this issue, NYHealth is awarding grants through its Sponsoring Conference Participation in Support of Healthy Communities, Consumer Empowerment, and Veterans’ Health Request for Proposals (RFP). Through this RFP, NYHealth is sponsoring low-resource organizations to attend and present at local, State, and national conferences related to these areas. In 2019, NYHealth awarded NYC Health + Hospitals (H+H) a grant to participate in this initiative as part of its efforts to empower health care consumers.
Under this grant, H+H sent one staff member from Kings County Hospital and one staff member from Lincoln Medical Center to the Planetree International Conference on Person-Centered Care, a conference that emphasizes health care improvement by integrating patient voices. Planetree’s conference offered networking opportunities with health care thought leaders; information about evidence-based learning experiences, tools, and templates; and interactive exercises. As Kings County Hospital and Lincoln Medical Center were at the beginning of a cultural transformation to engage patient voices and foster increased transparency, they were seeking insights and best-practices so these efforts can be advanced. By attending the conference, Kings County Hospital and Lincoln Medical Center learned about best practices to inform its efforts to build an infrastructure for transparency and patient engagement that not only improves health outcomes, but overall healthcare culture.