America’s Health Insurance Plans is hosting a webinar on consumer experience, focusing on key lessons learned from health insurance providers and members. In the era of digital transformation, it can be easy to forget about the consumer experience (CX). In this session, speakers will discuss the basics of engaging members in their own health, focusing on five key lessons learned from health insurance providers and members, and their own experiences in the industry.
Presenters:
- Matt Case, Chief Marketing Officer, Zipari
- Maryann Waugh, Market Researcher, Zipari
Find out more information hereFind out more information about the webinar here.