Primary Care

Grantee Name

Joslyn Levy & Associates

Funding Area

Primary Care

Publication Date

May 2015

Grant Amount


Grant Date:

October 2013 – July 2014

Care management, which includes facilitating access, coordination, and communication for patients’ care plans, is an essential element of the patient-centered medical home model, and its integration into practice is a core strategy for primary care transformation.

Because care management requires a fundamental shift in health care organization and delivery, it is essential to establish a statewide consensus on its definitions, functions, and requirements. Additionally, sustainable implementation of care management requires that health care practices determine the most efficient way to deliver these skills. In New York State, Medicaid health homes provide an opportunity to support better care management, improve health outcomes, and reduce health care costs.

In 2013, NYHealth awarded Joslyn Levy & Associates (JLA) a grant to issue a report on emerging and evolving care management strategies in New York State.

Outcomes and Lessons Learned

  • Reviewed key issues that impact the design and delivery of care management in health homes to define the vision for care management in New York State;
  • Identified eight areas for action to facilitate health homes’ progress toward comprehensive care management; and
  • Published these findings in the NYHealth report, “Care Management in New York State Health Homes,” and the authors presented the report’s findings at a New York health home learning collaborative meeting in 2014.

NYHealth broadly distributed the report to key stakeholders within New York State Department of Health and health home agencies, as well as to the broader public. New York State Department of Health posted the report on its health homes learning collaborative website.