Special Projects Fund

Grantee Name

The Callen-Lorde Community Health Center

Funding Area

Special Projects Fund

Publication Date

January 2013

Grant Amount


Grant Date:

May 1, 2009 – April 30, 2010

Lack of access to pharmacy services is a particular problem for lesbian, gay, bisexual, and transgender (LGBT) communities and people living with HIV/AIDS. In addition to being unable to afford medications, many of these patients feel stigmatized or judged in health care settings.

Numerous studies have found that pharmaceutical access within a multidisciplinary care team improves coordination of care for a patient, increases the patient’s ability to adhere to a prescribed treatment course, and improves health outcomes. In 2007, the Callen-Lorde Community Health Center (CLCHC) found that its membership in the 340B Drug Pricing Program, a Federal program which allows health centers to offer deeply discounted medications to their patients, was being underutilized; only 10-15% of its 44,000 patients were using the designated off-site community retail pharmacy to fill prescriptions.

In May 2009, NYHealth awarded CLCHC a grant to establish an on-site integrated pharmacy to improve health care outcomes and increase medication adherence among the underserved populations reached through CLCHC’s primary care and related services.

Outcomes and Lessons Learned

  • Achieved sufficient liquidity to channel funds into CLCHC’s general operations;
  • Filled 29% of all initial and renewal prescriptions written at CLCHC at the on-site pharmacy during 2011;
  • Received high marks on a patient satisfaction survey of pharmacy staff and services; and
  • Published challenges and successes of the program in the report, “Establishing On-Site Pharmacy Services in a Community Health Center: A Case Study.”

Read the report associated with this grant, “Establishing On-Site Pharmacy Services in a Community Health Center: A Case Study.”