Empowering Health Care Consumers Conference Scholarship
May 31, 2019; July 18, 2019; August 8, 2019; August 16, 2019
In a state as large as New York, a steady stream of smart, innovative work is coming from NYHealth grantees and non-grantees alike that is relevant to NYHealth’s priority areas of Building Healthy Communities and Empowering Health Care Consumers and its focus area on Veterans’ Health. These organizations should be elevating their work and informing key stakeholders at regional, statewide, and national conferences, meetings, and other convenings. Yet, because of a lack of resources, they are often unable to do so. To address this issue, NYHealth is awarding grants through its Sponsoring Conference Participation in Support of Healthy Communities, Consumer Empowerment, and Veterans’ Health Request for Proposals (RFP). Through this RFP, NYHealth is sponsoring low-resource organizations to attend and present at local, State, and national conferences related to these areas. In 2019, NYHealth awarded NYC Health + Hospitals (H+H) a grant to participate in this initiative as part of its efforts to empower health care consumers.
Under this grant, H+H sent six staff members to attend the Planetree International Conference on Person-Centered Care. This conference showcased current information, insights, creativity, and innovations from patient-centered care pioneers and experts. The main theme of the conference was the creation of the ultimate patient and family experience to improve health outcomes and shift health care culture toward person-centered care. Attending this conference allowed H+H to integrate knowledge and lessons learned into its ongoing and future patient-centered initiatives. Information from the conference was used to drive annual program planning and strategic goal setting, as well as to better promote engaging patients as partners in clinical and health policy decision-making.